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ITSM and ITIL
IT Governance
Quality Management
Business and Strategy
itSMF Sponsor Vendors
Other Links of Interest
 The itSMF International: The home of the itSMF global community, currently numbering 33 nations and growing.
The itSMF USA: The homepage of the national itSMF chapter with which the Houston LIG is affiliated.
IT Infrastructure Library (ITIL): This is the home of ITIL at the Website of Great Britain's Office of Government Commerce.
A Bibliography of ITIL Publications: A member of the itSMF USA Publications Committee has created a bibliography of ITIL books currently in print and published by commercial publishing houses. Inclusion on this list should not be construed as an endorsement by itSMF USA. (PDF file)
EXIN: The Examination Institute for Information Science (EXIN)
ISEB: The Information Systems Examinations Board (ISEB)
The APM Group: The APM Group Ltd (APMG) specializes in the accreditation and certification of organizations, processes, and people, within a range of industries and management disciplines. In July 2006, APMG was awarded the accreditation rights for ITIL byt the OGC.
The ISO/IEC 20000 Certification Website: This site is intended to assist organizations with participation in ISO/IEC 20000 certification.
ITSMWatch.com: A portal and launchpad for various ITSM activities and issues.
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ISACA Homepage: The Information Systems Audit and Control Association; since 1969, with more than 50,000 members in 170 local chapters worldwide.
COBIT Homepage: COBIT is "Control Objectives for Information and related Technology," an IT governance framework and supporting toolset that allows managers to bridge the gap between control requirements, technical issues and business risks.
IT Governance Institute: The IT Governance Institute (ITGI) is a research think tank that exists to be the leading reference on IT-enabled business systems governance for the global business community.
The Institute of Internal Auditors: Established in 1941, The Institute of Internal Auditors (IIA) is an international professional association of more than 122,000 members with global headquarters in Altamonte Springs, Fla., United States. The IIA is recognized as the internal audit profession’s leader in certification, education, research, and technological guidance.
AMR Research: AMR Research is an advisory firm focused on supply chain, enterprise applications, and next-generation infrastructure. Founded in 1986, AMR Research provides advisory services and peer networking opportunities to supply chain and technology executives in the consumer, life sciences, manufacturing, and retail sectors.
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American Society for Quality: The American Society for Quality (ASQ) is the world's leading authority on quality. With more than 100,000 individual and organizational members, this professional association advances learning, quality improvement, and knowledge exchange to improve business results, and to create better workplaces and communities worldwide.
Baldridge National Quality Award: The Baldrige Award is given by the President of the United States to businesses--manufacturing and service, small and large--and to education and health care organizations that apply and are judged to be outstanding in seven areas: leadership; strategic planning; customer and market focus; measurement, analysis, and knowledge management; human resource focus; process management; and results.
Foundation for Performance Measurement: The Foundation is a membership association of educators, business, government, and consultant specialists interested in improving organizational performance. Established in 1992, the Foundation meets several times each year in Europe and in the U.S. to discuss current issues and trends in performance management.
Lean Enterprise Institute: The Lean Enterprise Institute (LEI) is a nonprofit education and research organization founded in 1997 to promote and advance the principles of Lean Thinking in every aspect of business and across a wide range of industries.
iSixSigma: A Website clearinghouse for education and practice surrounding Six Sigma.
Juran Institute: Juran Institute provides a wide range of training and consulting services designed to improve overall business performance and attain quality leadership through initiatives like Six Sigma, Process Improvement, and Enterprise Assurance.
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Balanced Scorecard Institute: The Balanced Scorecard Institute provides training, consulting and guidance to assist government agencies and companies in applying best practices in balanced scorecard (BSC) and performance measurement for strategic management and transformation.
The CIO Executive Council: the Council enables members to act as trusted, unbiased resources to one another while strengthening their businesses, impacting legislative groups, and collectively advancing the agenda of the CIO profession.
CIO magazine: Launched in 1987, CIO magazine addresses issues vital to the success of chief information officers worldwide. CIO magazine and CIO.com are produced by International Data Group's (IDG's) CXO Media Inc.
Gartner: Gartner consists of four businesses: Gartner Research, analysis and advice for the users and vendors of technology; Gartner Executive Programs, a membership program for CIOs, senior IT managers and their direct reports; Gartner Events, an IT conference provider; and Gartner Consulting.
Forrester: Forrester Research (NASDAQ: FORR) is an independent technology and market research company that provides advice about technology's impact on business and consumers.
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The Greater Houston Partnership: The Greater Houston Partnership is the primary advocate of Houston's business community and is dedicated to building regional economic prosperity. The Partnership comprises the Chamber of Commerce, Economic Development and World Trade and is a 501(c) 6 not-for-profit, private, Member-driven organization.
Houston Facts-at-a-Glance: Data sheets about Greater Houston from arts and culture, to business and economy, to real estate and demographics.
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