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The road to happiness lies in two simple principles: find what it is that interests you and that you can do well, and when you find it, put your whole soul into it—every bit of energy and ambition and natural ability you have.
—John D. Rockefeller III
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Information from Our
November 7, 2008 Meeting
The theme of our November meeting, the final one of 2008, was the IT Service Catalog and the ITIL® v3 Service Catalog Management process.
Traveling from the Texas State capitol to be with us was our keynote speaker, Michele Bonner. Michele is with Austin Energy, the country's 9th largest public power utility. Her presentation included a case study detailing the steps Austin Energy took to deploy its Service Catalog, as well as their plans to develop it further.
Following the keynote presentation was an extended-format, expert panel discussion. Panelists included Michele, Phil Kuehler of newScale, and Gary Davis and Thomas Evans of BMC.
Visit our Meeting Archive to view information and download materials from this meeting.
Watch for details coming soon about upcoming Webinars, an itSMF Houston Blog, and a new opportunity for publishing ITSM-related articles and white papers. To make sure we have your correct email contact information, visit our Contact Us page and click on the button labeled "List Management."
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