First Houston Meeting of 2010:
February 11

Join itSMF Houston and meeting sponsor BMC Software on the morning of Thursday, February 11 as we welcome special guest speaker Reginald Best, Senior Manager at Deloitte Consulting, and discuss the ITIL® Service Portfolio.

The word "portfolio" is widely used by in every IT organization. But when you hear Service Portfolio, what does it mean to you? Even with the inclusion of the Service Portfolio as a formal area within ITIL v3, it still doesn't convey the same thing to everyone. When used within the ITIL framework, it unlocks one of the biggest value generators for IT. Come hear how you can help your company find the hidden "nuggets of gold in IT" using a Service Portfolio.

There is no charge to attend the meeting, parking is free, and sponsor BMC Software is providing the excellent conference venue with dual video displays, breakfast and refreshments. But you do need to RSVP soon because seating is limited.

Keynote Speaker: Reginald Best

Reginald Best, Senior Manager at Deloitte Consulting, is ITIL v2 Service Manager certified and ITIL v3 Expert certified. He has more than 15 years of IT operations experience, and has created services and delivered solutions in information technology for large corporations like Marathon Oil, General Electric, and Exxon-Mobil.

He has authored white papers and advised senior executives on delivery strategies and operational excellence. His expertise includes the integration of accounting, finance, Six Sigma, ITIL, and technical education with his energy services, federal, and consulting experience to deliver business value, shape solutions, and improve results. Reginald's experience in the transformation of local and international IT organizations has resulted in dramatic reductions in operational costs, and improvements in effective and efficient operational processes.

Meeting Agenda

8:15–9:00  Sign-in and Continental Breakfast
9:00–9:15  Dr. Priscilla Smith, President's Introduction
9:15–10:15  Keynote Speaker: Reginald Best
10:15–10:30  Break
10:30–11:30  Expert Panel Discussion and Q&A
11:30–12:00  Refreshments and Members' Open Networking

Our meeting is sponsored by BMC Software. Business thrives when IT runs smarter, faster and stronger. That's why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC provides a comprehensive and unified platform that helps IT organizations cut cost, reduce risk and drive business profit.

Business runs on IT. IT runs on BMC Software.

Click here to email your RSVP for this meeting.

Meeting Location

The meeting will be held in Building 1 of BMC Software's campus, conveniently located in the Westchase area of Houston near the corner of Westheimer and the Beltway. Click here for a detailed map to Guest Entrance 1 at BMC. Parking is free. The street address is 2101 Citywest Blvd, Houston, 77042.

From Citywest Boulevard, watch for a large driveway and guard station. It will be labeled "Visitors Entrance." Have your driver's license ready and check-in with the guard. He will direct you to the visitor parking on Level 2. On Level 2 you will see double-wide, glass, automatic doors. Through these doors, down the hall to the right, and in the large, open area to your left is the receptionist station where you will check in and receive a visitor's badge. The receptionist will give you simple directions to the meeting room.

We hope to see you there.