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LIG Meeting: February 11, 2009

Reginald Best, Keynote Speaker Join itSMF Houston and meeting sponsor BMC Software on the morning of Thursday, February 11 as we welcome special guest speaker Reginald Best, Senior Manager at Deloitte Consulting, and discuss the ITIL® Service Portfolio.

The word "portfolio" is widely used by in every IT organization. But when you hear Service Portfolio, what does it mean to you? Even with the inclusion of the Service Portfolio as a formal area within ITIL v3, it still doesn't convey the same thing to everyone. When used within the ITIL framework, it unlocks one of the biggest value generators for IT. Come hear how you can help your company find the hidden "nuggets of gold in IT" using a Service Portfolio.

There is no charge to attend the meeting, parking is free, and sponsor BMC Software is providing the excellent conference venue with dual video displays, breakfast and refreshments. But you do need to
register in advance because seating is limited.

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Articles

Featured Items:

Presentations, Handouts, and Materials from Past Meetings

"Global Service Management in Philips Lighting," by Julius Tomei, Senior Director and CIO

"Frameworks for IT Management," by Mart Rovers, President, InterProm USA

"Organizational Change Management & Quick ITIL Wins," by itSMF President, Jean Ritala

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The Houston Local Interest Group serves all Information Technology professionals in our Gulf Coast region: from Galveston to Conroe, Katy to Baytown. All general meetings are free, and open to IT practitioners, consultants, and vendors alike.

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