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Join Us August 21 for a
Complimentary Event in West Houston

Guest Speaker Haskell Moore Join itSMF Houston on August 21 with a special guest speaker, panel discussion, a complimentary lunch including optional "Birds of a Feather" roundtables, and informal networking among your Houston IT peers. Free of charge but reservations required, the meeting will begin at 8:30 a.m. at the conveniently-located BMC building near Westheimer and the West Beltway.

The theme of the meeting is the Service Transition processes of Change and Release & Deploy, control processes that many believe are the foundation of a high-performing IT organization.

Our keynote speaker is Haskell Moore, the Release Manager for BP's Information Technology and Services (IT&S). Joining Haskell for a Q&A panel discussion following the keynote will be Lynette Dale, Change Management Program Manager for CHRISTUS Health, and Randal Locke of CA, a well-known ITSM consultant and author.

We will have a continental breakfast waiting for you shortly after 8:00 a.m., and the first presentation will begin at 9:00. The panel discussion will follow the keynote, and then lunch will be provided after 11:30. During lunch we will break into two or three groups--each with a different topic area--for moderated but casual conversation. Lunchtime is open-ended and informal, so it also provides an excellent opportunity to meet new Houston ITSM professionals, and to network with those you already know.

The seating is comfortable, but space is limited so reservations are required.

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Articles

Featured Items:

"Global Service Management in Philips Lighting," by Julius Tomei, Senior Director and CIO

"Frameworks for IT Management," by Mart Rovers, President, InterProm USA

"Organizational Change Management & Quick ITIL Wins," by itSMF President, Jean Ritala

"Almost Everything You Want to Know about the itSMF," by Ken Wendle, itSMF president emeritus

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Participate

The Houston Local Interest Group serves all Information Technology professionals in our Gulf Coast region: from Galveston to Conroe, Katy to Baytown. All general meetings are free, and open to IT practitioners, consultants, and vendors alike.

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Aug 2008
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Aug 21, 2008
itSMF Houston General Meeting

Sep 7, 2008
itSMF USA Annual Conference
More Information

We are regularly adding to our Frequently Asked Questions page. If you don't find what you need there, try the Forums, our interactive message boards, or visit our "Contact Us" page to drop us an email.

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